User experience management
for the
UX360 brings target customers and users into focus so organizations can consistently create world-class user experiences. Add agility to user experience initiatives and UX value to agile development with UX360’s centralized UX design repository; repeatable, traceable workflows; and interfaces to leading agile toolsets.
UX Repository
Manage UX assets
in one place.
UX360’s Web-based, rich media repository provides a centralized location for all of your research findings and design documents. Set standards, adopt best practices, and communicate style guides across the organization with UX360’s template-driven research, collaborative and repeatable workflows, and flexible customization.
Persona & User Modeling
Create and share
updated personas.
UX360 takes personas from static pictures to live online assets. Affinity group functionality enables you to quickly analyze data, then easily create a variety of views and formats of research-driven personas to serve teams across the organization, including product, marketing, IT, and executive management. Generate excitement and engagement with an in-depth understanding of your internal and external customers.
& Task Modeling
Clarify tasks and scenarios.
Use your personas and user models to prioritize key tasks and scenarios. UX360’s web-based platform fosters easy and continuous updates to accommodate ever-changing user behavior, device, and context combinations that drive design and development decisions.
Journey Mapping
Visualize and communicate
user journeys.
Map your multi-channel interactions in powerful journey maps—providing your team with a high-impact visual understanding of customer experience interactions. UX360 enables you to create journey maps that link validated research, personas, and context in compelling infographics to enable a new level of understanding of your customers and users.
User Story Mapping
Synch UX
with agile sprints.
Create design story walls to organize projects in epics, features, and user stories. UX360 keeps design thinking and fast-paced agile sprint cycles in synch with links to prioritized personas, scenarios, tasks, contexts, and relevant design assets such as wireframes, IA diagrams, and prototypes.
Agile UX Integration
Bring UX into
agile development.
UX360 integrates with leading agile lifecycle management tools, enabling you to export release packages of user stories with seamless traceability and deep context at the story card level. UX360 provides continuous traceability and context of UX assets—the “agile back story”—for agile development teams.