TandemSeven

TandemSeven is a proud Silver sponsor of Forrester's Customer Experience Forum.

June 29-30, 2010
Grand Hyatt New York
New York, NY
Register

Join TandemSeven and Wall Street Systems on Day 1 of the event for a session with Elizabeth Boehm, Principal Analyst at Forrester Research:

"Incorporating User-Centered Design Within Agile Development Frameworks"

June 29 at 4:00 p.m.
Track B: Designing Breakthrough Customer Interactions

To keep up with changing customer demands, firms need to be able to react quickly and make short-cycle upgrades and improvements to their customer experiences. These agile design approaches can still be user-centric, but only if firms make an explicit effort to marry the two disciplines. Come learn how experts at TandemSeven and Wall Street Systems:

• Drive better business results by adapting rapidly to customer needs.
• Infuse user insight into agile design processes.
• Strike the right balance between agile design and documentation.

About the Forum
Now more than ever, executives say that customer experience is critical to how their firms compete. They're right: Forrester's research shows a high correlation between good customer experience and increased customer loyalty.

Forrester's Customer Experience Forum 2010 will provide insights on how Customer Experience executives can succeed every day. Please continue to check back to this page for additional event information as we get closer to the event. Learn more and register.