TandemSeven is a proud Platinum sponsor and presenter at Forrester's Application Development & Delivery Forum.
September 22-23
Sheraton Boston
39 Dalton Street
Boston, MA
Register
Join us at the Forum for a Keynote presentation:
Friday, September 23
11:45 a.m.
Grand Ballroom
Persona Modeler: Leveraging Personas to Create Best-in-Class Customer Experiences
It's no surprise highly usable software applications have a direct correlation to customer satisfaction and increased revenue. As organizations continue to focus on end users and customers, the importance of user experience (UX) is expanding throughout the enterprise. Today's IT teams are expected to deliver websites and software applications that delight users while meeting aggressive development timelines. In this session, the presenters will share:
About the Forum
Is your business growing again? Is this putting your application delivery teams in the hot seat? Are you on the hook to deliver more customer engagement, business value, innovation, and growth — more quickly? Join the club! To respond, you must take your delivery capability to the next level, so that you can deliver the desirable web or mobile experiences that your customers and employees demand while empowering the business to sustain ongoing innovation in customer service, channel strategy, and business processes. You must do this in close partnership with the business, with multidisciplinary teams and top talent using the latest Agile and Lean practices and technology to speed delivery and enable greater flexibility. And you must do all this while fully exploiting global delivery and sourcing to maximize your delivery effectiveness and control costs.
This year’s Application Development & Delivery Forum will focus on:
Learn more about the forum at www.forrester.com.
"Personas are living documents that require updating as frequently as customers' behaviors and technology use changes."
Personas Require Regular Updates
Forrester Research, Inc.
August 15, 2011
Watch TandemSeven's keynote presentation as seen at the Forrester Application Development & Delivery Forum