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Brown Brothers Harriman Client Portal: Creating a World-Class User Experience

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About this Webinar
Learn how Brown Brothers Harriman created user-centered portal and application designs. Presenters share how BBH created a single, flexible, easy-to-navigate framework that consolidates separate products using Rich Internet Application capabilities. Attendees will learn how BBH is transforming a disparate suite of applications of various styles and platforms to a single state-of-the-art client portal that customizes and streamlines clients interaction with data. Business objectives, user-centered design methods, lessons learned and tips will be revealed.

Presenters
Craig Beckman, Vice President, Client Information Experience
Brown Brothers Harriman

Craig Beckman is a Vice President at Brown Brothers Harriman responsible for the Client Information Experience within the Innovation and Product Support Division, which is responsible for the firm’s client-facing technology products within the Investor Services business line. The scope encompasses portal, collaboration, rich internet applications, user experience and design. Prior to joining BBH, Craig was the director of eBusiness at Eaton Vance Management and spent 13 years at State Street Corporation in various technology positions responsible for application and web development. Craig is a graduate of Bryant University with a BA in Computer Information Systems.

Andrew Foley, Engagement Director
TandemSeven

Andrew Foley’s expertise spans all phases of the interactive systems development lifecycle from conceptualization, requirements gathering, solution architecture, usability and design to development, testing and launch. Andrew has a unique ability to integrate inputs from a wide range of disciplines, including brand strategy, business and marketing strategy, experience strategy, design research, information architecture, technology, industrial design and mechanical and manufacturing engineering. He has helped build portals, software applications, marketing web sites, equity trading floors, urban mapping systems and specialized telecommunications systems. Andrew holds a Master of Science in Computer Science from Northeastern University and a Bachelor of Arts in History from Amherst College.




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