If you conduct business with other companies it is necessary to offer them richer functionality than is typically provided in a B2B portal (e.g., client portal, partner portal, supplier portal). Providing an easy-to-use, intuitive user experience can be a tremendous competitive advantage.
B2B portals can include functionality such as transaction information, account history, inventory information, maintenance information, scheduling, etc. However, these more complex customers need to see this information in their own companies' terms, using their unique accounting codes, billing information, routing information and corporate jargon. A portal addressing these needs, rather than forcing your customers to translate or interpret data, is of great benefit to them and a competitive advantage for you.
TandemSeven can help you architect, design and build a B2B portal that will simplify your customers' interactions with you. We're helping some of the largest, most complex organizations accomplish their goal of creating a seamless customer experience. Here are a few examples:
TandemSeven has extensive portal expertise. We actively participate in leading industry events and publish engaging white papers, including Nine Common Mistakes in Designing a Usable Portal.
If you need an experienced partner to architect and design an industry-leading portal on the latest portal technology, contact TandemSeven.
"TandemSeven was instrumental in helping us create our new BusinessIQSM portal, a ‘power platform’ that serves as a single, integrated access point to Experian Business Information’s robust product line. The team expertly designed a visually appealing portal that accommodates our customers’ highly sophisticated data and analytical needs. The streamlined, easy-to-use portal provides them with an intuitive way to access the information they need to make better business decisions."
Dan Meder, Vice President, Product Management
Experian Business Information Services