About Us 2017-06-01T09:58:31+00:00
About TandemSeven

We Are Customer Experience Innovators.

About Us

We Are Customer Experience Innovators.

Why TandemSeven?

We excel at creating a premium digital customer experience for our clients. We understand that your end goal extends beyond any initial customer interactions or communications, so we align our research, design, and architecture expertise with your company’s vision to support your long term evolutionary digital customer experience. This approach is unequivocally vital to succeed in tomorrow’s digital terrain.

Why TandemSeven?

We excel at creating a premium digital customer experience for our clients. We understand that your end goal extends beyond any initial customer interactions or communications, so we align our research, design, and architecture expertise with your company’s vision to support your long term evolutionary digital customer experience. This approach is unequivocally vital to succeed in tomorrow’s digital terrain.

Consulting Solutions

Award-winning Journey Driven Consulting. Experience Design and Innovation. Experience Engineering. Our TandemSeven team collaborates with you to deliver on your digital experience and product or platform needs.

Learn More

UX360

We’ve developed a proprietary platform that has all the tools you need to deliver exceptional customer experiences… integrating research, persona modeling, and journey mapping. Consider it your MVP (most valuable platform) for managing your customer experience.

Learn More

Our Work

We work with market leading companies, many residing on the Fortune 100 List, who seek to differentiate themselves on customer experience leveraging digital strategies.

Learn More

Consulting Solutions

Award-winning Journey Driven Consulting. Experience Design and Innovation. Experience Engineering. Our TandemSeven team collaborates with you to deliver on your digital experience and product or platform needs.

Learn More

UX360

We’ve developed a proprietary platform that has all the tools you need to deliver exceptional customer experiences… integrating research, persona modeling, and journey mapping. Consider it your MVP (most valuable platform) for managing your customer experience.

Learn More

Our Work

We work with market leading companies, many residing on the Fortune 100 List, who seek to differentiate themselves on customer experience leveraging digital strategies.

Learn More

Our Collaboration Begins Here

Contact us and one of our experts can speak with you.

“At TandemSeven, we strive to consistently deliver experience innovation to our Fortune 1000 clients. Our team of consultants are experts at primary research and analysis, experience and creative design, and both front-end and full stack implementation; all the pieces required to deliver on an experience vision.”

Dave Cowing – Managing Director, Consulting Services

“At TandemSeven, we strive to consistently deliver experience innovation to our Fortune 1000 clients. Our team of consultants are experts at primary research and analysis, experience and creative design, and both front-end and full stack implementation; all the pieces required to deliver on an experience vision.”

Dave Cowing – Managing Director, Consulting Services

Meet Our Leadership Team
Frank Torbey

Frank Torbey

Chief Executive Officer
Jason Cunio

Jason Cunio

Chief Financial Officer
Dave Clark

Dave Clark

Vice President, Design
Steve Wyman

Steve Wyman

Vice President, Technology & Delivery
Dave Cowing

Dave Cowing

Managing Director, Consulting Services
Michelle Palomera

Michelle Palomera

Managing Director, Financial Services
Damien Scott

Damien Scott

Vice President, Technology
Phil Goddard, Ph.D.

Phil Goddard, Ph.D.

Managing Director, Product Training and Consulting
Pat Sievers

Pat Sievers

Vice President, Sales
Michael McCaghey

Michael McCaghey

Vice President, Sales
Andrew Foley

Andrew Foley

Practice Director, Experience Stategy
Yael Alpert

Yael Alpert

Practice Director, Visual Design
Elizabeth Srail

Elizabeth Srail

Practice Director, UX
Mundi Morgado

Mundi Morgado

Practice Director, Front-End
Ed Han

Ed Han

Technology Director
Kal Kalotai

Kal Kalotai

User Experience Director
Laurie Tvedt

Laurie Tvedt

User Experience Director
Ezra Schwartz

Ezra Schwartz

User Experience Director
Amy Tse

Amy Tse

User Experience Director
14382143941438514384143871438814390143921463414632142441439714236142251434214242143981439914134
Our Offices

We like to be located near our clients for convenience, but we travel too.

New York

300 Park Avenue
12th Floor
New York, NY 10022
View Map

Boston

225 Franklin Street
26th Floor
Boston, MA 02110
View Map

Chicago

150 N. Michigan Ave
Suite 2800
Chicago, IL 60601
View Map

Our Team’s Latest Insights

5 Strategies for Building on Journey Mapping Success

You have finally done it! You have gotten your first Journey Maps front and center into the discussion of how to interpret the customer experience and really drive meaningful change. First off – congratulations! This [...]

Want to Join Us?

Great Minds Think Alike. Take a Peek at Our Openings.