Use Design Thinking to Architect Customer Experience into Your Digital Platforms

By Marcus Blosch

Innovation to enable digital business rightly focuses on creating the services and experiences the customer wants and needs. Enterprise architecture and technology innovation leaders can use this case study to leverage design thinking and deliver on their digital business strategy.

This complementary report from Gartner explores the importance of Design Thinking to architect customer experience into your digital platforms.

2018-06-12T15:10:57+00:00