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We drive growth by delivering experiences that transform how people, technology and businesses interact. We call this...

Total Experience

"Due to its Rightpoint investments and the maturity of its front-office capability, the Genpact of today is nearly unrecognizable compared to its back-office, data-focused heritage. Total Experience is a go-to-market shift positioning Rightpoint in a “right to win” position for enterprise-wide digital experience services." - Melissa O'Brien, Executive Research Leader, HFS

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We help organizations deliver outstanding experiences
We believe the winners in the digital age will be those who most effectively orchestrate people, technology and businesses to deliver a total experience.  We help organizations radically transform to meet the needs of all those who interact with them, in any environment with our total experience solutions. We deploy human insight – customers, employees, end users – and technical excellence to drive competitive advantage.

Customer Experience encompasses every experience point where customers and brands interact, driving connection, transaction and trust.

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Leading Thought
Discover the latest thought leadership pieces from our team of experience experts.