From white board to roll-out, we help you reimagine, design, and engineer world-class experiences
TandemSeven, a Genpact company, is a pioneer in journey-driven transformation for Fortune 1000 organizations. Our clients include leading brands inFinancial Services, Insurance, High Tech, Consumer Packaged Goods (CPG), Manufacturing, and LifeSciences.
Our continuum of services includes uncovering insights into the motivations and behaviors of users, speeding product and platform development, fostering collaboration, and creating future-resistant experience architecture.
Rigorous qualitative and quantitative researchis part of our secret sauce that enables us to align to user needs. Our intelligent Cora Journey360 software empowers teams with asingle-source-of-truth for journeys and personas, data-driven dashboards, and connectivity to underlying operations.
As part of Genpact, our customer-centric methodology accelerates digital transformation across the enterprise. Our techniques and best practices—e.g., ideation, persona modelling, fusion of design and development, and tailored CX metrics—providesa scalable path that aligns to the vision. Genpact’s AI-powered Cora platform integrates with Cora Journey360—allowing a seamless view of the customer journey across the front, middle, and back offices. The powerful combination integrates other digital building blocks as applicable—in areas like AI, machine learning, Robotic Process Automation(RPA), and IoT—at the right time based on goals, budget, and timing.