Insights 2017-12-14T13:48:29+00:00
Insights

Sharing Our Experience. Exchanging Ideas.
Take a Look.

Insights

Sharing Our Experience.
Exchanging Ideas.
Looking Deeper.

Stay on Top of Customer Experience and Digital Trends

TandemSeven
Insights

Our point of view and best practices on various topics, from CX COEs to creating design systems and selecting the best front-end framework.

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On-Demand Webinars & Podcasts

We are excited to unveil our new Podcast Series, t7 talks! Also check out some great webinars and audio recordings from prior events.

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Analyst Research

Our latest research picks from Forrester & Gartner. Come back often as we feature different reports periodically.

The Top Five Challenges For Mapping B2B Customer Journeys

By Tony Costa and TJ Keitt with David Truog

Customer journey mapping is a great yet complex tool for B2B professionals to improve customer experiences. From balancing multiple stakeholders across a journey to intricate business practices, it is difficult for CX leaders to execute effective journey mapping efforts.

This complimentary report from Forrester explores the top five challenges B2B CX professionals are facing with their customer journey mapping initiatives and how to solve for them.

Design Thinking Can Revolutionize Your Customer Experience Strategies

By Gene Phifer

Design Thinking is not a new concept but in recent years has seen a steadily increasing adoption rate among major IT and software providers. As digital business opportunities grow, IT departments have an critical role in working within the organization, and the use of Design Thinking is an even more important success factor in customer experience of technology solutions.

This complimentary report from Gartner explores the importance of Design Thinking for in solution delivery, especially as digital business opportunities arise.

Recent Additions From Our Team

Making the Case for a UI Service Layer

By |

Ask a front-end developer to list the biggest obstacles to delivering on-time, quality user interfaces and “complex service integration” will be near the top of that list. In this [...]

“As part of its initial planning, TandemSeven builds a business case with associated metrics. this should be linked to both customer and financial results.”

Ellen Carney – Principal Analyst, Forrester

Enterprise Journey Mapping Platform

Meet Some of Our Team
Nathan Smith

Nathan Smith

Principal Front-End Architect
Amy Tse

Amy Tse

User Experience Director
Raj Jain

Raj Jain

Sales and Marketing Operations Analyst
Yael Alpert

Yael Alpert

Practice Director, Visual Design
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Let’s Partner

Want to improve your customer experience or create a new digital product? We’ll work with you to understand your organization’s needs, then and provide innovative and tangible solutions to create a holistic journey across all your digital platforms.

Our Vision. Your Genius.

Our team is the best of the best because our clients demand the best of the best. Do you believe that your talents have been overlooked and under-appreciated? Do your digital proficiencies align with our vision? If so, then your career could take a giant step up with TandemSeven.