Insights 2019-02-05T09:48:19-04:00
Insights

Sharing Our Experience. Exchanging Ideas.
Take a Look.

Insights

Sharing Our Experience.
Exchanging Ideas.
Looking Deeper.

Stay on Top of Customer Experience and Digital Trends

Our point of view and best practices on various topics, from CX COEs to creating design systems and selecting the best front-end framework.

We are excited to unveil our new Podcast Series, t7 talks! Also check out some great webinars and audio recordings from prior events.

Insights & Research

Our latest picks from industry analysts and experts. Come back often as we feature different reports periodically.

Technology Insight for Multiexperience Development Platforms

By Jason Wong

The boundary between web and mobile development has largely disappeared as development platforms now build across digital touchpoints to meet customer expectations. However, application leaders must adopt the appropriate multi-experience development platform – wrapped by the right services – to win in the new digital customer experience landscape.

Use Design Thinking to Architect Customer Experience into Your Digital Platforms

By Marcus Blosch

Innovation to enable digital business rightly focuses on creating the services and experiences the customer wants and needs. Enterprise architecture and technology innovation leaders can use this case study to leverage design thinking and deliver on their digital business strategy.

This complementary report from Gartner explores the importance of Design Thinking to architect customer experience into your digital platforms.

Insights & Research

Our latest picks from industry analysts and experts. Come back often as we feature different reports periodically.

HFS Research: Banks Must Embrace Customer-Centric Transformation to Remain Competitive

By Melissa O’Brien, HFS

In the face of digital disruption, organizations across industries are re-thinking how they operate and interact to support the customer experience better. This introspection is relevant in today’s banking ecosystem, which begs for more transparency and seamless ease of use for both B2B and B2C customers. Digital technology is fundamentally changing the way customers interact with their banks, and how banks approach building customer relationships and garnering loyalty.

Technology Insight for Multiexperience Development Platforms

By Jason Wong

The boundary between web and mobile development has largely disappeared as development platforms now build across digital touchpoints to meet customer expectations. However, application leaders must adopt the appropriate multi-experience development platform – wrapped by the right services – to win in the new digital customer experience landscape.

Use Design Thinking to Architect Customer Experience into Your Digital Platforms

By Marcus Blosch

Innovation to enable digital business rightly focuses on creating the services and experiences the customer wants and needs. Enterprise architecture and technology innovation leaders can use this case study to leverage design thinking and deliver on their digital business strategy.

This complementary report from Gartner explores the importance of Design Thinking to architect customer experience into your digital platforms.

Recent Additions From Our Team

Meetings: The productivity killer for developers

By |

Today’s Fortune 500 organizations are under pressure to rapidly deliver next-generation customer experiences that are high quality and optimized across touchpoints, channels, and devices. Due to intense competition, velocity around [...]

Setting the Stage with Service Design

By |

It would be an understatement to say I dislike waiting in line. Given the choice between jockeying for position to board a train at Penn Station—or enjoying an interactive [...]

What the (bleep) is Service Design, anyway?

By |

Service Design is a hot topic in the design and business communities. Service Design is featured in blogs, books, conferences, and undergraduate/graduate school courses. It’s offered [...]

“As part of its initial planning, TandemSeven builds a business case with associated metrics. this should be linked to both customer and financial results.”

Ellen Carney – Principal Analyst, Forrester

Cora Journey360 - Customer and User Experience Software Tools

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Cora Journey360 - Customer and User Experience Software Tools
Meet Some of Our Team
Amy Tse

Amy Tse

User Experience Director
Mundi Morgado

Mundi Morgado

Practice Director, Front-End
Damien Scott

Damien Scott

Vice President, Technology
Brandy Taylor

Brandy Taylor

Principal Visual Designer
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Let’s Partner

Want to improve your customer experience or create a new digital product? We’ll work with you to understand your organization’s needs, then and provide innovative and tangible solutions to create a holistic journey across all your digital platforms.

Our Vision. Your Genius.

Our team is the best of the best because our clients demand the best of the best. Do you believe that your talents have been overlooked and under-appreciated? Do your digital proficiencies align with our vision? If so, then your career could take a giant step up with TandemSeven.