Achieving a Six-Month Target Voluntary Adoption Rate in Six Weeks

Beset by poor usability, meager functionality and low user affinity, Girl Scouts needed to replace its existing system with a new Sharepoint extranet portal that its 10,000 council members would adopt quickly. Presenters will reveal how a user-centered design

approach helped ensure adoption.

Topics include:

  • The power of user research
  • Importance of personalization and customization
  • How to design a highly usable and intuitive user interface
  • The role of visual design.

Attendees will learn about business benefits achieved, including how the highly-usable portal is being used to streamline communications, manage and share information, and foster culture and community via collaboration tools.

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“TandemSeven’s user research and design expertise was instrumental in helping us reach our 6-month target voluntary adoption goal of our Sharepoint portal in just 6 weeks. The team designed a highly personalized and simplified experience for all our staff and council members.”

Jamie Joyce, Vice President Interactive Marketing
Girl Scouts of the USA