Maximizing Portal Investments with a UX Needs Matrix

Learn how U.S. Bank is using a single portal installation to serve multiple business lines. The presenters will reveal how a UX Needs Matrix, created using TandemSeven’s UX360 platform, is helping the company:

  • Understand how user needs align across business lines
  • Identify user adoption thresholds
  • Prioritize projects using personas
  • Lower cost through leveraged investments.

Join us to learn how to be customer centric while getting the most bang for your buck.