We’ve Entered the Age of the Customer. Are You Prepared to Respond?

Leading organizations are investing heavily in user experience to remain competitive. Companies need to understand the value of user-centric products and applications. Are you prepared to respond?

Join us with guest presenters Bill Doyle, Principal Analyst at Forrester Research, Inc. and Robert Mihalkanin, VP at Northern Trust to learn what challenges companies face when trying to respond to this ever-growing need to obsess over the customer. Hear the process and technologies Northern Trust used to build their wealth management passport while focusing entirely on the needs of the customer.